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Determine the Factor Influences on Security in E-Banking: An Empirical Study on Malaysian Customers

Haque Ahasanul and Ismail Ahmad Zaki Hj.

This paper investigates the determinant factors of consumers’ perception on security in Internet banking by Malaysian bank consumers. The research framework was developed to testify the statistical relationships between consumer perception on e-banking security as dependent variable and as independent variable secure transaction, regulatory framework, service quality and sufficient mechanism. This study shows that all four factors secure transaction, regulatory framework; service quality and sufficient mechanism have significant impact on consumers’ perception about e-banking security. The issue of secure transaction was found as most important factor that has impact on Malaysian consumers to adopt e-banking. This study offers an insight into e-banking in Malaysia, which has not been previously been investigated and much statistical significance makes this study a potential cornerstone for future research.

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Economic Integration among SAARC with Special Reference to India

Malhotra Gunjan

India is not only a big economy in the SAARC but also a fast growing economy, even after the introduction of the new economic reforms. India’s share of foreign trade in GDP has increased to 25 per cent in 2004-05. This expansion of trade has developed better trade linkages with the members of SAARC countries. The objective is to study the trade dynamics of India with its partners particularly after the policies of liberalization. The economic integration is studied during the period 1985-86 to 2004-05 by using time series analysis by means of simple and multiple linear regression analysis and compound growth rate for all the member countries of SAARC. The results indicate that India has failed to improve trade relations with the SAARC countries even after liberalization policies. This is mainly because SAARC member countries are dependent on external assistance and aid; they follow inward looking policies which have severely limited trade expansion in these countries.

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Impact of Foreign Direct Investment on Malaysia’s Productivity Growth

Ahmed Elsadig Musa

The studies which have used econometric estimation technique, had a gap of being based on the coefficients of the estimated explanatory variables (as a homogenous measure of the explanatory variables) and no calculation is made of the contributions of productivity indicators of these explanatory variables. Moreover, this study attempts to close the gap of the divisia translog index approach that was developed by Jorgenson et al9. This approach which involves explicit specification of a production function has major drawbacks such as inability to evaluate its reliability using statistical models, thus casting doubts on its results. Therefore, this study provides a statistical analysis for estimating the coefficients of the explanatory variables that were used by econometric approach. These coefficients were substituted into the model. The divisia translog index approach is then used to calculate the growth rates and the contributions of productivity indicators which include the calculation of the residual of the model called total factor productivity growth (TFPG) and output growth that were used by growth accounting approach. By comparing the results of TFPG, this study shows that the productivity growth of Malaysia’s economy is an input driven, and is based on foreign direct investment (FDI). Although the contribution of the GDP is supported by high flow of FDI during the sub-period of 1987-1996, the study finds that there was little contribution of the TFPG during this sub-period.

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Psychographical Construct in Banking Channel Adoption of Indian Consumers

Dindayal Swain and Suprava Sahu

Liberalization, privatization, globalization, technical advances and deregulation hence put tremendous pressure on today’s entities to be better, faster and more competitive with more emphasis on fulfilling customer expectations. The superior performance of the world’s largest and reputed organizations like Microsoft, General Motors, Pepsi, Coca cola, P&G, and GE etc. is largely not only due to the quality products/services they offer to their customers but also the way and channels through which they offer. Understandably, in today’s competitive business environment, seeking to deliver superior customer satisfaction appears to have become the most viable operating strategy for many organizations, especially in the banking sector. In order to retain customers and stay competitive in today’s environment, organizations in the service sector like banks are required to give topmost priority to customer satisfaction. Banking as a catalyst and integral part of modern trade & commerce plays a prominent role in the economic development of a country. The modern banking has expanded its wings into various other areas like insurance, broking, advisory services, merchant banking, factoring and similar other legitimate financial activities with the primary motive of providing a customer with what he wants, when he wants and where he wants. With the introduction of new technology based channels, retail banking has undergone rapid changes and it is interesting to note how people have adapted to different ways of gratifying their banking needs. This study is an honest endeavor which uses psycho¬gr¬a¬phics to study the banking channel adaptation and the trends in the retail banking scenario in Orissa, India.

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Business Strategy and Website Content: The Case of Discount Grocery Chains

Currie John

The purpose of this paper is to evaluate the extent to which two discount grocery chains use the content of their websites to facilitate the success of their business strategies. The business model of each chain involves a distinctive shopping proposition which was first developed and applied in Germany and which each chain is now seeking to apply (with minimal modification) in other countries. Website content is shown to be largely consistent with the business model in each case. In particular, the websites carefully explain the shopping propositions and make effective contributions to both product strategy and promotional strategy. The technical complexity of website content is low, and this is appropriate given the corporate images which the chains are keen to create. Surprisingly, the websites make little use of external content (such as links to price comparison sites or co-located stores) even where this would seem to be potentially beneficial

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Free market and price control: the case of cotton

Zolin M. Bruna

The growth of many less developed countries depends on the revenues from the export of few, if not only one, primary commodities, whose demand is price inelastic. Since in the international market the price of these commodities is generally volatile, policy makers try to reduce earning instability and increase farmers’ income by implementing supply control programs. In the more developed countries, notably the EU and the US, agricultural subsidies are very high.

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