Knowledge Management
and Organizational Performance - Employee Perception: A Research on Commercial Banks
in Rangamati
Farha Sultana
Advances In Management; Vol. 16(1); 28-34;
doi: https://doi.org/10.25303/1601aim028034; (2023)
Abstract
Competitions are escalating day by day forcing businesses to use knowledge management
to increase organizational effectiveness. To collect primary data, the study used
a survey approach with a questionnaire. The study's target populations were the
staff members of a few particular banks in Rangamati, Bangladesh. Using the multiple
regressions approach, two hypotheses were created and evaluated. The study's results
show that knowledge management has a positive effect on organizational performance.
According to the study, knowledge management significantly affects organizational
performance.
In the study, a substantial positive relationship between knowledge management drivers
and knowledge management performance was found. It is advised that banks and other
companies use knowledge management to successfully accomplish corporate goals and
make sure that staff members are welltrained and developed to acquire the necessary
information to successfully handle modern issues.
