Vol. 2(8) August 2009
Emotional Intelligence Characteristics of IT and Tourism
Professionals in Taiwan
Hui-Wen Vivian Tang, Jennifer C. H. Min and Mu-Shang Yin
This study compares the emotional intelligence (EI) characteristics
of undergraduate students majoring in information technology (IT) and tourism. It
was hypothesized that significant differences exist between the EI profiles of IT
students and students majoring in tourism. Four-hundred and eighty-eight students
(239 in IT and 249 in tourism) were selected as participants in this research. The
survey used to conduct this study was Nelson and Low’s ESAP - College Version. A
General-Linear Model ANOVA was used to determine the different EI characteristics
of undergraduate students in the two sample groups. The results of the research
have practical implications for incorporating EI into IT and tourism professionals’
development and training programs.
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Global Competitiveness and Fiscal Reforms in India
since 1991
Vadra Ratna
This paper attempts to present an approach for increasing
the global competitiveness of India by achieving macroeconomic stability in budgetary
deficits. The stability of the macroeconomic environment is important for business
and therefore, is important for overall competitiveness of a country. There are
number of weaknesses that impede the country's progress in becoming most competitive
economy globally. High budget deficit, one of the highest of the world along with
lack of appropriate infrastructure and shortcomings in health services and education
are impeding country's growth as a competitive business player. Moreover, Indian
governments have proven remarkably ineffective in reducing the public sector deficit,
one of the highest in the world. India’s economy clearly is on the move and most
certainly has the potential to emerge in the top rankings of global competitiveness
index. However, this potential can be made a reality only if India mobilizes adequate
political will and quickly commits itself to reduce its budgetary deficits in recent
years
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Portfolio Selection Strategy in Global Stock Market
Crash
Vinayak Sanjeev
Portfolio selection decision is a complex and tough decision
for any individual investor or any investment organization which is engaged in investment
promotion activities or trading in stock activities. It is very hard to choose and
select right combination and proportion of portfolios or stocks of different types.
There are various analysis techniques available in portfolio management by which
an investor or investment organization can take right decision by analyzing them.
Fundamental analysis which consists of global analysis, economic analysis, industry
analysis and company analysis and technical analysis, is based on trends of past
data. Systematic and unsystematic risk consists of micro economics risk and macro
economics analysis risk involved in the portfolio selection process. This paper
suggests how to invest in the stock market and how to avoid stock market crash.
And what portfolio selection strategy should be adopted in selection of the right
combination of portfolio. A portfolio selection strategy helps the investor to assess
the risk of loss due to stock market crash involving in the portfolio or stock.
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Weak-Form Efficiency in Indian Stock Market: An Empirical
Investigation
Prakash Shanker A.. and Sahu Dhananjay
Market efficiency is the notion which rejuvenates the
upcoming market strength and explains the probable cause for its pattern. The issue
has already been studied by various researchers of different disciplines who tried
to provoke the entire community with manifold aspects of market efficiency. Albeit
its study is interminable, of lest it should support the emanation of new techniques
to solve its probable causes than to its behaviors. The martingale process of stock
price pattern is useful to have normal gain instead of overwhelming market’s abnormality.
This paper envisages that Indian stock market persists in weak form of efficiency
for the period April 01, 2002 to March 31, 2007.This study is done by applying the
serial correlation test and the runs test to arrive at conclusion.
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Training and Assessment: A need for a Comprehensive
Shift in Training Dimensions
Jayashree V. and Sheela Rani S.
Organizations today are increasingly recognizing the
importance of training and developing their human resources. The training function
coordinates the organization’s efforts to provide training and development experiences
for its employees. Training is thus directed towards improving how well individuals
perform and is based on what they need to know or do competently. In the context
of growing complexity in the functioning of the organization there needs to be a
comprehensive and paradigm shift in training and assessment dimensions. The argument
today is for recognizing the gaps in human performance, the adoption of empowerment,
extensive training and up gradation of employees' skills and knowledge. .
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Business Communication Skills Development for the
Management Students
Anbalagan C.
This paper is exposing the development of communication
skills and level of improving the oral and written communications of the management
students in the relevant subject. Communication is central to everything that we
do. Our city/town is the organizations in which we live and act. Our activities
in our family, school/college, office, hobby group, community group, succeed or
fail and our goals are achieved or not achieved, according to our ability to communicate
effectively with other members. Communication is the mortar that holds an organization
together, whatever its business or its size. Without communication an organization
can not function at all. Without effective communication, information can not be
collected, processed or exchanged; words and data would remain isolated facts. With
effective communication, multinational organizations that are spread all over the
world can function like a single unit. The term business communication is used for
all messages that we send and receive for official purposes like running a business,
managing an organization, conducting the formal affairs of a voluntary organization
and so on. Business communication includes both written and oral communication.
Letters, reports, memos, notices are all formal and part of commercial and business
activity, so are interviews, meetings, conferences, presentations and negotiations.
Some of these are more formal than others; a group discussion would be less formal
than a company meeting; a letter is less formal than a report. Every component of
the process is affected by every other component. The source, the environment, the
goal, the medium, the nature of the message, the receiver, the feedback, all affect
one another. If the audience is inattentive or uninterested, the source is not able
to communicate effectively. If a wrong medium is chosen, the message may fail to
have the intended result; if the sender’s goal is not clear, the message will be
confused. Disturbance at any stage in the communication process affects the entire
process. Communication is interaction and transaction. The two participants, the
source and the receiver, exchange ideas and information and influence each other
during the process of communication.
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Changing HRM practices in Global Environment
Bhuruk Vinod A.
HRM Practices are directly correlated to changes in global
trends and approaches. Effect of trends on organizations’ stability and predictability
is no longer guarantee business success. Mould with trends through changing HR practices
is necessary for organizations’ for growth and retain in the Global Market Environment.
The influence of this fast changing world on the current and strategic role of human
resource management has been recognized as a key factor in every business organization.
Drastically change of trends in HRM practices at global environment is necessary
to align strategy in relation with trends. Impact of terrorism, recession and competition
throughout global environment made it necessary for HR professionals to change its
practices and strategy towards operations, sales and service in the global market
scenario.
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Consequences of Global Recession on India - A Study
of Selected Industries
Pithadia Vijay
The current global financial crises are the cause of
defaults on sub-prime mortgages in US. Sub-prime is a high risk debt offered to
people with poor credit worthiness or unstable incomes. Major Banks in US have landed
in trouble after people could not repay the loans. Many banks have turned to be
defaulter. After the case of Lehman Brothers, Merrill Lynch and other American banks,
the banks of other countries are also facing the default risk. Because of the sub-prime
mortgage, the housing market soared. The realty sector boomed but could not sustain
for long and it collapsed because of the loan defaults. This situation spreaded
like wild fire and put the US economy in danger. This coupled with rising oil prices
slowed down the growth of the economy. The US financial crises have affected many
countries of the world and India is not an exception to it. Because of these financial
crises, Indian economy is likely to lose 1% to 2% of GDP growth. Almost all sectors
of the Indian economy are affected by this crisis. The impacts of global financial
crisis on Indian economy have been studied in Textile Industry, Steel Industry,
Cement Industry, FMCG, Realty Sector, Banking Sector and Mutual Funds.
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Extrinsic problems of Textile Industry in India
Pandian S., Rajamohan A. and Pillai Mohan K.
The international trade in textile and clothing sectors
has been an exception to the most favored nation principle of GATT and since the
early 1960s, has been a case of managed trade through forced consensus. However,
the WTO Agreement on Textile and Clothing (ATC) marked a significant turnaround.
The Indian textile industry had been plagued by obsolescence, labor problems, raw
material vagaries and lack of modernization including that of spindles. The level
of weaving technology is of lower order and knitting units do not possess capacity
to perform dyeing, processing and finishing to international standards. It can be
concluded that the textile sector has not developed much due to quota restrictions
imposed by GATT and later by WTO till 2005.
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IT enabled Customer Relationship Management: Techniques
and Applications
Jena Rabindra Kumar
Now- a- days Customer Relationship Manage-ment (CRM)
is gaining its importance due to intensive competition and saturated markets. The
term CRM is one of the most applied concepts both in marketing and IT literature
and applications. This paper succinctly discusses the state of art of IT enabled
CRM. This paper also stresses on the application of IT techniques like: Expert systems,
soft computing techniques and data mining, grid computing and cloud computing in
customer behavior, customer support and marketing.
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