Vol. 8(2) February 2015
Role of responsiveness and process integration in
supply chain coordination
Ghosh Anupam
In today’s business, much of the source of competitive
advantage of the firm lies in its ability to effectively manage its supply chain.
Supply chains have to be responsive – ability to respond to sudden or immediate
changes in the marketplace. A host of independent business processes that form part
of the supply chain, have to be seamlessly integrated to aid responsiveness. The
level of responsiveness and the degree of process integration depend on how well
the activities of the chain members are coordinated. Despite being interdependent,
there is little or no research that studies the role of responsiveness and process
integration in supply chain coordination. This research intends to address this
issue. An illustration from an industrial equipment manufacturing industry is shown
to understand the role of responsiveness and process integration in supply chain
coordination.
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Does work passion promote work performance? From the
perspective of Dualistic Model of Passion
Song Yahui and Zhang Jian
From the perspective of Dualistic Model of Passion, the
present study clarified that the work passion was not a purely positive concept.
On the basis of dualistic classification of harmonious and obsessive, this study
explored the relationship between two types of work passion and work performance
of employees by surveying 165 employees and corresponding supervisors. Results showed
that most employees in present enterprises had a certain degree of work passion
which can influence on work performance significantly. OWP could predict work performance
positively and significantly while HWP could not do; the influence of former on
work performance was stronger than that of the latter. Implications for the management
were discussed.
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Crisis Management at Toyota
Sysko Jim and Shinde Jaysinha S.
This study reports on the results of a study conducted
with undergraduate students at a Midwestern university. The study’s focus is on
developing and validating the Toyota Customer Confidence Survey (TCCS). Another
objective of the study is to measure student understanding of Toyota’s handling
of its vehicle acceleration complaints and how this handling/mishandling may have
cost the auto manufacturer its storied reputation. Statistical techniques like Principal
Components Analysis (PCA – Varimax Rotation), Scale Statistics (Cronbach’s Alpha)
and Scree Plots have been used to determine the psychometric properties of the TCCS.
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